We wanted to spend some time talking about the current status quo in the order-to-cash and procure-to-pay processes within the petrochemical industry.
Interactions between buyers and sellers in our industry typically rely on tools and techniques that have been around for decades and they have not changed very much – for good reason! The standard sales process is fairly simple: when a buyer needs raw material to produce a product or provide a service, they will contact the manufacturer or distributor of that product primarily by phone, email, or fax, get a quote, or several, work out the terms and try and come to some sort of an agreement.